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Communities > Diagnostic & Analysis System > MaxiSys > auto id works ok,bur vin decoding fails ...
auto id works ok,bur vin decoding fails on all apps

2051 Views 1 Replies Latest reply: 2016-09-26 09:38:11


  •   Level 2   
    (11) points
    cman572
    2016-09-24 13:21:38
    s
    I sent a complaint Tuesday,asked for 1 day reply,haven't heard anything from support...my maxisys freezes and says itbwants to shut down all the time..I diag 10 -15 cars a dayand never had any problems before..also as I said it auto ids ok butwill not decode ANY vin
    Reply

  •   Level 9   
    (3413) points
    Support02

    2016-09-26 09:38:11 (Reply to:cman572)

    May I suggest you forward your previous email to support@autel.com? And also as for the VIN decode failed, please provide us the car model, year and VIN No.

    For the freezing issue, please upgrade the system to the latest version.
    Reply
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